Drive-Thru Headsets: Features to Look For

It seems like everywhere you look, there’s another option for drive-thru headsets. It can be hard to figure out what’s going to work best for your needs. While a blog post can’t tell you exactly what to get, we can point out some important features that can help your drive-through run smoothly.

Drive-Thru Headsets1. Background noise canceling: The most important feature of your drive-through communications is, well, communication. Headsets that cancel out background noise are a huge help in improving understanding on both ends! Some headsets also have the ability to enhance the human voice or reduce distortion—look at the features of specific headsets to find out.  And how can you tell which headset will sound best? Many companies will offer free demos so you can see for yourself!

2. Reminders and alerts: Many headsets designed for drive-through communications also feature additional services.  For example, a manager can be alerted in case of a security breach or if food storage locations like freezers are reaching an improper temperature.

3. Durability: This might seem like a no-brainer, but when you’re caught up in all the technical details, you might forget one of the most important factors to consider when making an investment in your company:  How will it hold up in the long run?  Look for independent testing of durability and minimal moving parts. And because even the most durable headset can’t last forever, make sure you find out how the repair process works.

Salespeople can help, but ultimately you’re the one who has to decide what system to use. If you look for these three key features in your drive-thru communications technology, you can help yourself make the best decision and the best investment for your company.

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