Restaurants and customers both rely on the efficiency of a drive-thru lane. Though for different reasons, they are both looking for the orders to come in, the orders to be prepared, the money to be exchanged and the food handed out in the shortest amount of time possible. At each one of these checkpoints there are several factors that play into the overall speed. However, an often-overlooked reason that can have a major impact on this process is the audio quality. Clear communication is imperative and we’ll look at some of the science behind it along with voice recognition and the obstacles that remain in that area.
[Continue reading…]Determining Your Headset System Effectiveness. 3 Signs it’s Time to Make a Change
January 27, 2026 By Origin Display Group
Headset systems are often found in environments where speed and accuracy are essential. Call centers, medical offices and, of course, restaurants rely on these systems to communicate effectively with the people on the other end. While this equipment plays a vital role, many businesses continue to use poor performing, outdated equipment that negatively impacts their […]
[Continue reading…]Is Your Drive-thru Losing Customers? We Can Help!
January 13, 2026 By Origin Display Group
As we’ve stated many times in the past, the emphasis around drive-thrus is that of speed and convenience. What can quickly turn this objective on its head is poorly designed and arranged drive-thru graphics which make it confusing for customers. A poorly lit sign can also decrease the accuracy and turnaround time. All of this […]
[Continue reading…]5 Digital Signage Trends for Restaurants to Look for in 2026!
December 11, 2025 By Origin Display Group
Digital signage continues to evolve quickly allowing for way more than the “wow factor” of flashy images on your screens. Staying ahead of this trajectory can give you a competitive advantage as you look to separate yourself from your competition. Let’s look at 5 trends to be on the lookout for.
[Continue reading…]Put Your Money into the Drive-thru
November 27, 2025 By Origin Display Group
Drive-thru traffic has gone from 40% to 60% and now in many cases 80% in terms of where QSR revenue is getting generated. Yet, as quick service restaurants continue to be built, most are not changing any of their investment decisions during the buildout. They continue to spend more on the indoor setup and décor […]
[Continue reading…]Drive-thru Headset Clarity is Critical to Maximize Your Bottomline
November 17, 2025 By Origin Display Group
Quick Service Restaurants put an emphasis on the work “quick,” especially as it pertains to their drive-thru lane. One of the most important ingredients to accomplish speedy service is the headset system. With constant drive-thru traffic, the bustle and noise of a busy kitchen, and customer interactions, any underperforming headset system can lead to dollars […]
[Continue reading…]The Impact of a Slow Drive-thru
November 7, 2025 By Origin Display Group
Speed, efficiency and accuracy are the names of everyone’s drive-thru game at Quick Service Restaurants. Failing to deliver on these can prove catastrophic to your business. Having a drive-thru operation alone, you imply that you offer convenience for your customers. And while accuracy is important, nothing will frustrate customers more than longer than expected waiting […]
[Continue reading…]5 Keys for a Successful Drive-thru Setup
November 3, 2025 By Origin Display Group
Whether you’re opening a location, retro-fitting an existing one or taking over a pre-existing spot, there can be a decent amount of red tape to navigate with your township, inspectors, landlord, etc. when it comes to opening your drive-thru lane. We are not here to talk about that today. Alternatively, we’ll address five key areas […]
[Continue reading…]The AI Drive-Thru Experience
October 22, 2025 By Origin Display Group
Drive-thrus have long been a staple of quick service restaurants (QSRs), offering convenience and an expedited dining experience. However, with each passing generation the experience and expectation continue to shift to a more tech savvy, automated approach. Enter artificial intelligence. While already to market in some capacity, AI is looking to revolutionize the drive-thru for […]
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